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Blacks seen as targets of menthol
Eighty years after a man named Lloyd "Spud" Hughes, as legend has it, accidentally mixed his tobacco with menthol crystals, Congress is figh ...
Shocking teenage smoking figures revealed
UNDERAGE teenagers are smoking up to 200 cigarettes a week, shocking new research has revealed. A study by anti-smoking charity ASH Wales found th ...
Legislature moves to collect taxes on reservation cigarette sales
Surprising lobbyists on both sides of the issue, state lawmakers gave final passage Friday to a measure that would end tax-free cigarette sales by Ame ...
You must be at least 21 year old to shop at postal-cigs.com

How can I make an order?
First of all please choose the brand you would like to purchase, using the Brands column from the left side of the web-site. Choose the brand style and then the quantity of cigarettes you decided to buy. Please take into consideration the price diminution while choosing more then 1 carton. When you click Buy Now, you are sent into Shopping Cart. If you want to buy more than one brand of cigarettes please click Continue Shopping and repeat the procedure. When you are done, please click Proceed to Checkout button. We will ask you to fill in all the fields in the Shipping Information form. Then ou will receive a confirmation e-mail about your transaction. In a short time you will receive another confirmation e-mail that will inform you, your order was shipped to you. Within 1 and 3 weeks (usually 11 working days) you will receive the order, directly to your door.

Is there a maximum order?
No. The quantity of cigarettes that can be purchased at Postal-Cigs.com is left to the discretion of customers who must be aware of the laws in force in their country and the sanctions they may incur.
But please be aware that we do not accept large quantity orders from first-time customers. If this is your first purchase in our store maximum quantity is 12 cartons.

How can I find out my order status?
After you've placed your order you will be automatically notified by E-mail when we approve and ship your order.

What is your Chargeback Policy?
Any customers attempting or threatening to do credit card chargebacks will immediately have their credit cards blacklisted among processors and will never be able to purchase on this site. More then that, these chargebacks will be challenged in the stipulated order. If you have any problems we are always ready to contact you to seek a solution, either to refund or to reship your order in line using our structured reship and refund procedure.


What is the quality of sold cigarettes?
The cigarettes sold at Postal-Cigs.com are of the highest quality. Our products are made under license world manufacturers and all cigarette packs and cartons are properly marked and labeled by the corresponding tobacco companies.

Will you be offering new brands and styles of cigarettes in future?
We are always updating our assortment. That's why our customers can always find their favorite brand of cigarettes in our online store.


Which countries do you deliver cigarettes to?
We ship cigarettes worldwide except: Algeria, Angola, Australia, Austria, Belarus, Belize, Bolivia, Botswana, Brazil, Cuba, Denmark, Egypt, France, Gabon, Germany, Greece, Hungary, India, Indonesia, Italy, Jamaica, Korea, Democratic People'S Republic Of, Korea, Republic Of, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Madagascar, Martinique, Monaco, Mongolia, New Caledonia, Pakistan, Panama, Paraguay, Peru, Saint Vincent And The Grenadines, San Marino, Spain, Swaziland, Thailand, United Kingdom, Vietnam, Zambia.

Do you have a waiting period before shipping the order?
The order is shipped within within 3 working days (the time differ on holidays). This time is given to the customer, to change or update his postal address and/or the order items. In such cases the customer must immediately send us an e-mail with the changes. The order id must be enclosed to the letter.

Will I receive all the cartons in one, single package?
No. We will ship the cartons separately as the value and weight of each package won't exceed the international guidelines. If you would like to receive the whole order in one single parcel, or each carton packed separately, please simply let us know by email (you must be aware about the custom's guidelines in your country).

How long do you deliver my order?
Any order will be delivered directly to your door within 1 and 3 weeks (usually 11 days).

Because your order is shipped in several packages (if you ordered more than one carton), there might be more than one day the whole order to be delivered.


I've already bought cigarettes from your site. Can I resell them?
No. This is out of the law in any country of the world.


Do you guarantee that no duty will be paid worldwide?

We cannot guarantee that no tax will be paid worldwide because some countries may occasionally apply the international postal regulations and standards. In the majority of countries, parcels containing 200 cigarettes are exempted from taxes.

In the event that you are charged duty upon receiving your parcel you have a choice to pay the duty or refuse the package. Please get informed about the taxes in your country before placing the order.

Can I withdraw the order placed with your online store?
You can withdraw your order within 24 hours of its placement.

What should I do If I haven't received my parcel within 21 days?
If you do not get the parcel in 21 days period after you made your purchase, you should obligatory call or e-mail us. We immediately start our own investigation, and if in 10 days period after that you still don't get the parcel, you may choose:
1. We send you the parcel once again to the amount of order you have made, as if you ordered it once again but you pay no money.
2. We give you your money back.

Can you guarantee me the confidentiality?
We can 100% assure you, we do not report any information about our customers to any authorities.

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